How Rebellion IT handles personal information.

Who We Are

Rebellion IT is responsible for the personal information it collects and uses in connection with this website, enquiries, and managed IT services.

Contact details: Rebellion IT, [postal address to be added], email hello@rebellionit.co.uk, telephone 0131 000 0000.

Information We Collect

We may collect contact details such as your name, email address, telephone number, company name, job title, business address, and the details you provide when you contact us.

Where relevant to an enquiry or service, we may also collect business and IT environment information, such as user numbers, device details, infrastructure notes, support requirements, and correspondence with us.

Basic website usage information may be collected by hosting, security, analytics, or similar tools, such as IP address, browser type, device information, pages visited, and approximate time of visit.

Cookies

We use essential cookies and similar storage so the website can work properly and remember your privacy choice. With your permission, we may also use analytics cookies to understand how visitors use the site.

You can accept, reject, or change optional cookie choices using the cookie banner or the Cookie settings link in the footer.

How We Use Information

We use personal information to respond to enquiries, provide managed IT services, manage client relationships, prepare proposals, support users, administer accounts, operate this website, and keep business records.

We may also use information to improve our services, understand demand, maintain security, meet legal duties, and send relevant service updates where permitted. You can ask us to stop sending marketing or optional updates at any time.

Lawful Reasons For Use

Depending on the situation, we use personal information because it is needed to take steps before entering into a contract, deliver agreed services, meet legal duties, pursue legitimate business interests, or because you have given consent.

Sharing Information

We do not sell personal information. We may share information with trusted suppliers who help operate our business or deliver services, such as hosting, email, cloud platforms, IT systems, payment, professional advice, or support partners.

We may also share information where required by law, regulation, legal process, security investigation, or a professional adviser. Suppliers and partners are expected to handle information securely and only for the purpose agreed.

International Transfers

Some suppliers or cloud services may process information outside the UK. Where that happens, we expect appropriate safeguards to be used, such as recognised transfer mechanisms or protections provided by the supplier.

How Long We Keep Information

We keep personal information only for as long as needed for the purpose it was collected, including service delivery, business administration, accounting, legal, security, and record-keeping requirements. When information is no longer needed, it is deleted or anonymised where practical.

Security

We use appropriate technical and organisational measures to protect personal information, such as access controls, secure storage, encryption where appropriate, monitoring, and supplier review. No website, email system, or IT service can be made completely risk-free.

Your Rights

Under UK data protection law, you may have rights to request access to your personal information, ask for inaccurate information to be corrected, request deletion, restrict or object to some uses, withdraw consent, or request a copy in a portable format.

You can contact us at hello@rebellionit.co.uk to make a privacy request. You also have the right to raise a concern with the Information Commissioner's Office at ico.org.uk.

Changes To This Policy

We may update this policy from time to time. The latest version will be published on this page with an updated date.